Registered today0All patient types
Care today creates healthier tomorrows.
Register patients, verify payments, and release validated results from one place.
Awaiting collection0Paid and queued
For result entry0Medtech worklist
Released results0Validated today
0Walk-in
0Agency PT
0TUP
Live operations
Today's queue
Front desk operations
Reception Dashboard
Answer patient questions using live payment and clinic-process statuses.
Reception operational access
Reception can update patients, call queues, process and release results, and manage agencies or payment options. Sales, revenue, user administration, audit logs, backups, and security settings remain restricted.
| Queue No. | Patient Name | Patient Type | Payment Status | Current Process | Phlebotomy | X-ray | Drug Test | Vital Signs | Doctor | Clearance | Result Status |
|---|---|---|---|---|---|---|---|---|---|---|---|
| No patients to display. | |||||||||||
0 patients shown
Patient intake
Choose a registration route
Each route asks only for the information required for that service.
Front desk
Daily patient queue
Track payments and each patient's current clinic department.
| Queue | Patient | Registration | Services | Payment | Current status |
|---|
Medtech workspace
Laboratory result entry
Select a patient, enter findings, and generate the clinic result form.
Select a patient
Choose an item from the worklist to begin result entry.
Dedicated result workspace
Other Services
Enter or upload results for services categorized as Other Services. These requests stay out of the Laboratory Results worklist.
Specimen collection workspace
Phlebotomy
Track blood specimen collection for registered laboratory patients.
Select a patient
Choose a patient to update specimen collection status.
Imaging workspace
X-ray patients
Patients with an X-ray request automatically appear in this worklist.
Select a patient
Choose a patient to capture a photo and upload the X-ray result.
Reception workspace
ECG
Mark each ECG request done when the patient has completed the ECG. ECG-only patients do not enter Laboratory Results.
Select a patient
Choose a patient to confirm once the requested ECG is done.
Drug Test workspace
Drug Test patients
Track specimen collection and release the official Drug Test result with or without an uploaded file.
Select a patient
Choose a patient to record specimen collection and release handling.
Nurse workspace
Vital Signs
Record measurements for patients with a Physical Examination request before the doctor's assessment.
Select a patient
Choose a patient to record height, weight, blood pressure, and other vital signs.
Doctor workspace
Physical Examination
Complete the physician's examination form for patients with a Physical Examination request.
Select a patient
Choose a patient to auto-fill the physical examination form.
Reception workspace
Clearance
Mark each clearance request done when the patient has completed the clearance. These patients do not enter Laboratory Results.
Select a patient
Choose a patient to confirm once the requested clearance is done.
Reception workspace
Ultrasound
Mark each ultrasound request done when the patient has completed the scan. Ultrasound-only patients do not enter Laboratory Results.
Select a patient
Choose a patient to confirm once the requested ultrasound is done.
Patient directory
Patient records
Browse Agency PT, TUP Student, and Walk-in patient folders.
Agency PT census
Positive pregnancy-test results
Count released POSITIVE results by agency and date range, then review the matching patient list.
0positive resultsAll agenciesagency filterAll datesresult date range
No positive released results match the selected filters.
Counts released POSITIVE pregnancy-test results. The result release date is used; registration date is used only when no result date is saved.
Partner management
Agencies
Manage partner agencies, result recipients, and agency email delivery.
| Agency | Result email recipients |
|---|
Agency PT results are never emailed automatically. Released results stay here until selected. Send selected now: sends one or more checked results as separate emails. Batch: groups checked results by agency and recipient, up to 10 PDFs per email.
| Patient | Result reference | Agency | Agency email | Status | Priority | File size | Last attempt | Failed reason |
|---|
| Date / time | Patient | Result reference | Agency | Recipient | Status | Attempts |
|---|
Patient and payment report
Inventory
All saved registrations grouped by agency and payment method.
Total patients0All agencies
Cash0Paid registrations
GCash0Paid registrations
Other banks0Paid registrations
| Agency / source | Total patients | Cash | GCash | Other banks | Agency account | Pending | Unspecified paid |
|---|
Clinic configuration
Services, packages, and prices
Add, update, hide, or delete services and packages shown during patient registration.
Total tests0Configured services
Available0Shown in registration
Price needed0Currently set to zero
Service packages
Packages and included tests
Set a package name, price, availability, and included services.
Payment configuration
QR payment options
Manage the GCash, QR PH, and bank QR codes shown to patients in the registration payment step.
| Order | Label | Channel | Account name | Account / bank no. | QR | Status | Actions |
|---|
Only active options appear during registration. Disable an option before deleting it.
Changes apply to future registrations and payment totals. Set each service to In-house or Send-out in the Processing column; dedicated services keep their own workspace.
Security administration
Users & role access
Create staff accounts and assign each user to the correct clinic workspace.
Workspace protection
Autosave and inactivity
Drafts are saved in the clinic database for the signed-in account and expire automatically.
After about 2 hours without activity, the current database draft is saved and the account is logged out safely.
| Staff member | Username | Role | Access | Status | Last login |
|---|
Security administration
Audit logs & activity
Review system activity by category. Sensitive credentials are never recorded.
| Time | Category | Activity | User | Target | Details |
|---|---|---|---|---|---|
| Loading activity... | |||||
SuperAdmin recovery
Backup & Restore
Download an encrypted database archive or restore a previously downloaded Blessed Heart backup.
Patient records0Included in backup
Agencies0Including email contacts
Staff accounts0Passwords and MFA encrypted
Audit entries0Full activity history
Encrypted export
Download backup
The archive is encrypted using this server's APP_KEY. Store it in a restricted location.
Database replacement
Restore backup
Restore replaces current patients, users, agencies, passkeys, and audit logs. Temporary OTPs and the current session are cleared.
SuperAdmin data continuity
Database Mode
Patient registrations and record changes are written directly to the clinic database.
ConnectionCheckingDatabase connection status
Browser pending changes0Disabled in database-only mode
Browser patient cache0No patient records kept locally
Save methodDirect database writesServer confirmation is required
Database-only protection
No offline patient storage
If the database or internet connection is unavailable, the change is rejected and the user must reconnect and submit it again. No patient data or pending synchronization queue is retained in the browser.
Database-only mode
No patient record or pending synchronization queue is stored in this browser.